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SoftLayer Customer Portal

Connecting to the Customer Portal

Public Network Approach: Directly connect to dedicated or cloud servers over the internet via SSH, Terminal Services, and/or many other server control console applications.

Private Network Approach: Connect securely via VPN and gain access to the private out-of-band management network. Once connected, directly connect to dedicated or cloud servers via SSH, Terminal Services, and/or many other server control console applications.

Mobile-ready website Approach: Access manage.softlayer.mobi. This website is designed to work on all web-enabled mobile devices, and has been optimized to take advantage of extra features provided for the iPhone OS (iPhone, iPod Touch, iPad), as well as Google's Android.

Mobile Clients Approach: Download one of our Mobile Clients for iPhone OS (iPhone, iPod Touch, and iPad), Google's Android, or Blackberry and connect to the customer portal. For more information, go to the Mobile Apps page.


Portal Features

Administrative

  • Purchase Servers
  • Purchase Services
  • User Administration
  • Contact Information
  • Accounting/Billing Information

Hardware Actions

  • IP Allocations
  • Hardware Control
  • Bandwidth Information
  • Hardware Configuration
  • Monitoring Configuration

Support, continued

  • Hardware Reboot
  • IPMI Management & Stats
  • Lockbox Management
  • NAS Management
  • Private Bandwidth Graphs
  • Private Port Control
  • Red Hat® Update Information
  • Secure Private VLAN
  • Ticketing System
  • Tutorials
  • VPN Access Information
  • Windows® Update Information

Public Network

  • DNS Management
  • Security Management
  • Public Port Control
  • Public Bandwidth Graphs

Support

  • Port Speed Selection
  • Opening Administration Tickets
  • DNS Resolver Information
  • FTP Management
Customer Login
User name Password
Security Question (if configured)
Lost password? Login
Sales Assistance
Contact a Sales Representative
Support Assistance
Contact a Support Representative
Premium Authentication
 
 
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Thu, 02 Sep 2010 14:04:35 -0500 - http://manage.softlayer.com/